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Printer Firmware

Firmware Updates for the 9416, 9416XL, 9825, 9850, 9855, 9860, 9906 tabletop printers.

If you are looking for firmware for Apparel Models 
SNAP 500, SNAP 700 and others, please follow this link.

Warning: Make sure you are downloading the correct files for the printer. Using the wrong files may permanently damage the printer's control board. Repairs of this type are not covered by any Maintenance Agreement or any Warranty expressed or implied.

Update Check List

  1. Determine the printer's current resident loader and application versions.
    • Resident (Boot) Loader Version - Make sure the printer is turned off. Turn on the printer and watch display. You will briefly see:

      • BOOT LOADER
      VERSION XX

  • Application Version - Print a test label by pressing the left and right arrow keys on the printer's control panel at the same time.
    Important: To perform an update, you must have a 9825 (version 1.0 or greater) or 9850 (version 2.0 or greater) printer. All 9416, 9416XL 9855 9860 printers are supported
  1. Determine if any updates are needed.
    The following compatibility charts show the current versions of both the resident loader and the application. The application is linked to a specific resident loader; it is important to verify both versions (exceptions 9416 & 9416XL).
    If the resident loader is out of date, it must be updated prior to updating the application. Make sure the application and resident loader are compatible.
    Model 9416 application firmware files use a single file transfer so there is no resident loader that can be observed.
    Note: 9416 & 9416XL firmware is not interchangeable.

Monarch 9416

Thermal Direct (203 dpi)

Thermal Transfer (203 dpi)

Thermal Transfer (300 dpi)

Monarch 9416XL

Thermal Direct

Thermal Transfer (203 dpi)

Thermal Transfer (300 dpi)

Monarch 9825

NOTE: Once a Model 9825 printer is updated, only Version 3.1 or newer firmware can be installed. The board will not accept any earlier printer firmware versions. If attempted, the printer displays “INCOMPATIBLE SOFTWARE.” Power cycle the printer to clear the error and update with Version 3.1 or later firmware.

Application

Resident Loader

Monarch 9850

Application

Resident Loader

Monarch 9855 & 9860

Application

Resident Loader

Monarch 9906

Application

Resident Loader

  1. If you have any questions about updating the printer's firmware, call Customer Service and ask for Technical Support before continuing.
  2. Install Monarch MPCL Toolbox on your computer.
    MPCL Toolbox (Version 1.12 or greater) is recommended to update the firmware on the printer. If you have not already installed MPCL Toolbox, you can do so here.
  3. Copy the application to your computer.
    Select the links above to copy the files to your computer. When prompted by Windows, select "Run this program from its current location". The program automatically locates MPCL Toolbox and copies the update to the appropriate folder. When the firmware is copied to your computer, detailed instructions for updating the firmware appear.
  4. Update the printer's firmware.
    Only update the resident loader if the current version differs from the version listed in the chart above.
    Follow the instructions provided with the update.

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