Avery Dennison^®
Pathfinder^® 6039 Printer

6039 Printer FAQs

1. What is the weight of the Platinum?
   The Platinum weighs 40 oz with a full roll of supplies and a battery.
   
   
2. How fast will the Platinum print?
   The Platinum has a variable speed paper motion system. The Platinum printing software analyzes the format of the label and combines the charge level of the battery and the temperature of the printhead to determine the optimum printing speed. The speed can range from a maximum of 1.5 in/sec. to 4 in/sec.
   
   
3. What is the maximum drop height?
   The Platinum has been drop-tested to 4 feet onto concrete with one drop on each side (for a total of 6 drops per machine).
   
   
4. Does the Platinum have a backup battery?
   Yes. It has an internal rechargeable lithium-polymer battery. It supports the Microsoft Windows CE based platform.
   
   
5. How long will the backup battery last?
   It will keep the Windows CE electronics alive for 19 hours when the electronics are in the suspend state and the main battery is removed from the handle. If the main battery remains in the handle, power is pulled from it and not from the backup battery.
   
   
6. How long does it take to charge the Platinum’s main battery?
   To charge a battery to the 80% level it takes approx. 90 minutes to fully charge a battery it could take up to 3 hours.
   
   
7. How long will a fully charged main battery last?
   Depends on the amount of printing on each label, the number of scans, the amount of data scanned for each label, the level of power management enabled in Windows CE, the usage of the backlight on the display and the amount on time it is on and the host computer and the idle time between each operation. Also if a radio connection exist, how many times and how much data is communicated between the Platinum and if power management on the radio and to what level.
   
   
8. What type of communications connection does the Platinum have?
   USB On-the-Go port that is used for USB host or USB peripheral Communication.
   
   
9. What is a USB On-the-Go port?
   It is a USB port, Mini-AB, which can support either a host or a device. As host the USB port supplies the power to a device (like a USB keyboard or USB flash drive) and as a device the port accepts communications from a host (PC) via ActiveSync.
   
   
10. What is the USB version?
    The USB port is compliant to version 2.0. This is important because the Version 2.0 transmission rate is up to 480 Mbps.
    
    
11. What other communication capabilities does the Platinum have?
    The Platinum has a Compact Flash card slot that can be used to provide other types of communications.
    
    
12. Which Compact Flash adapters are supported by the Platinum?
    We currently support the Symbol Spectrum 24 802.11b WLAN radio and theSymbol 802.11b/g WLAN Radio.
    
    
13. Do the Platinum support any other means of communications?
    Yes, we support an USB-to-Serial port adapter and an USB-to-Ethernet (RJ45) adapter. (StarTech USB1100S recommended).
    
    
14. How much program storage memory does the Platinum have?
    The base printer comes with 64MB of Flash Memory, approximately 39MB is used for the operating system, the remaining 25MB is available to be used as persistent storage (like a built in USB flash drive). Additional storage space can be added via the internal SD Memory card slot. For more information about data persistence, see this Technical White Paper - Monarch Pathfinder Ultra Platinum Data Persistence.
    
    
15. What size SD memory cards do we offer?
    We currently offer compatible 2 GB memory cards.
    
    
16. What is the current version of the Microsoft Windows CE operating system used by the Platinum?
    The current version is Windows CE 5.0
    
    
17. What is the current version of the Microsoft Windows .NET Compact Framework supported by the Platinum?
    The current version is .NET Compact Framework 1.x with plans to support the NET Compact Framework 2.0 soon.
    
    
18. What is the current development environment for the Platinum?
    The current version of the .NET Compact Framework is version 1x or 2.x, the development environment is Microsoft Visual Studio 2003 (7) or Visulal Studio 2005 (8).
    
    
19. What Software Development Kits are available?
    Visual Studio (Visual C#) for .NET application development, eMbedded Visual C++ SDK for driver development and Com.
    
    
20. How can I restrict user access to the Start Menu or any unspecified application?
    The Taskbar Lockdown option prevents access to the Start Menu or any unspecified applications without a password. The system administrator selects which applications are accessible when the taskbar is locked.
    Refer to the System Administrator's Guide (TC6039SA) for more information and complete instructions on using the Taskbar Lockdown Option and other administrative tools.
    
    
21. How do I edit and print the owner's Product ID and Serial Number?
    The Asset Tracking label contains the Avery Dennison Product ID and Serial Number as well as the owner's Product ID and Serial Number. You can change the owner's Product ID and Serial Number with a password.
    Refer to the System Administrator's Guide (TC6039SA) for more information and complete instructions on using Asset Tracking and other administrative tools.
    
    
22. How is the Platinum utilizing COM?
    COM, which stands for Component Object Model, provides language-neutral object implementations, which allows utilization in a diverse range of environments. Our COM SDK provides information for using COM in conjunction with JavaScript (or other compatible ECMAScript) and other web technologies. This allows customers to take full advantage of the capabilities of the Platinum while enjoying the benefits of centralized web applications.
    
    
23. Where can I find the SDK?
    You can find them within this page Printer Utilities.
    
    
24. Can the Platinum be connected to an IBM AS-400 Computer?
    With Terminal Emulation software, the Platinum can emulate a 5250 terminal.
    
    
25. What other terminal can be emulated?
    3270, VT100, VT220 and Telnet
    
    
26. What network and download management tools does the Platinum support?
    The Platinum supports Wavelink’s Avalanche remote device management software suite.
    
    
27. What encryption is provided by the compact flash radios?
    The Symbol 802.11b radio (LA-4137-WW) provides 40 and 128-bit WEP (encryption, decryption), Kerberos V5, KeyGuardTM MCM and 802.1X EAP-TLS. The Symbol 802.11b/g radio LA-5127 provides WPA/WPA2 personal; WPA/WPA2 Enterprise; EAP-TLS; EAP-TLS/MSCHAPv2; PEAPv0/EAP-MSCHAPv2; PEAPv1/EAP-GTE; EAP-Sim WEP 64/128 bit with AES.
    
    
28. Can the Platinum support WPA2-AES encryption?
    With the addition of the Juniper Networks Odyssey Access Client software, the Platinum supports advanced encryption protocols including WPA and WPA2-AES. It also supports a wide variety of EAP types including EAP-TTLS, EAP-PEAP, EAP-TLS EAP-FAST and LEAP, EAP-SIM and EAP-MD5.
    
    
29. Will Avery Dennison develop customer specific software for the Platinum?
    Yes, contact Doug Chandler at 937-865-2487 for a quote.
    
    
30. What barcodes can the Platinum scan?
    UPCA +2/+5, UPCE +2/+5, EAN8 +2/+5, EAN13 +2/+5, Interleaved 2 of 5, Code 11, Codabar (NW7), Code 128, Code 39, Code 93, MSI, RSS.
    
    
31. What Barcodes can the Platinum print?
    UPCA +2/+5, UPCE +2/+5, EAN8 +2/+5, EAN13 +2/+5, Interleaved 2 of 5, Codabar (NW7), Code 128, Code 39, MSI, PDF-417, MaxiCode, Code 16K, Quick Response, Postnet, GS1-Databar.
    
    
32. Does the platinum provide a way to restrict user access?
    Yes, the core software released in January 2007 provides these capabilities.
    
    
33. What is the maximum imaging size?
    If you reallocate the Image buffer memory, you can print up to an 8-inch label.
    
    
34. What type of sound and video files can the Platinum play?
    The Platinum can play WAV sound files and WMV video files.
    
    
35. Is Microsoft ActiveSync the only way to communicate to the Platinum?
    While Active Sync is the way that most users will communicate with the Platinum, we do have FTP and Telnet software that can be loaded into the Platinum.
    
    
36. Where can we find the Platinum Documentation?
    The documentation can be found on the Avery Dennison WEB site.
    
    
37. What is the part number for the USB data cable?
    The part number is 125859.
    
    
38. What accessories do we have for the Platinum?
    
    
39. We have the following accessories:



Holster	Part # M0PHOL0401
Holster with belt & pouch	Part # M0PHOL0402
Deluxe hand strap (medium/large)	Part # 124053
Petite Hand Strap (small/medium)	Part # 126791
Shoulder Strap	Part# 125681
4 Bay Battery Charger	Part# M09465
Single bay Battery Charger	Part# M09462
Extra Battery	Part# 12009502
Battery Pouch	Part# M0PHOLBP
Screen Protector	Part# 125849
Stylus	Part#125847



40. Are there no-print zones on the Platinum label?
    Yes, the no-print zone is the area at the beginning or end of a label, which cannot be imaged due to motor ramping or stock motion limitations. No-print zones also exist along the edge of the supply to account for supply drift.