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Last Mile - Whitepaper - Interview

Man and woman in blue uniforms, loading a delivery truck with boxes

An Interview with Taylor Johnson

Reducing Load Errors:
Insights Direct from the Depot

Vector art of a ban scanning boxes on a shelf with a smart scanner
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What can global carriers improve on?

Nadja Kurbanova, our Solutions Consultant, met with Taylor Johnson to discuss how logistics leaders are crushing costly load errors.

Taylor Johnson headshot

Taylor Johnson, Global Account Manager at Avery Dennison

Taylor contributes to our full case study revealing how digital solutions are transforming the last mile. In this interview, he addresses the challenges to optimize resources required for carriers to deliver all of their packages without mistakes.

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We can save time on every stop and reduce load errors

There is a big opportunity to remove the need to keep manually scanning barcodes

Delivery drivers have limited time to complete each stop. Due to tracking notifications, recipients now expect their package to arrive in a specific time window, so delays affect customer satisfaction.

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Vector art of a ban scanning boxes on a shelf with a smart scanner
A woman in a blue hat, behind boxes, looking at a tablet

What can be done to help drivers

Carriers are now applying an intelligent label to each package

Delivery vehicles are equipped with sensors that can read the entire contents of the vehicle. So now an intelligent label is applied automatically to each package on the routing conveyor at the last mile facility, and every package that enters each vehicle is immediately registered digitally.

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Just in the last mile process they are saving thousands of hours!

Global carriers are delivering millions of parcels every day. Add the 67% reduction in load errors, which cost carriers $5-20* for each package load error, and the savings are substantial.

Case Study: The Intelligent Last Mile

Cover page of Avery Dennison's Case Study on the Intelligent Last Mile

Interested in learning more?

Yes I want the full case study on Last Mile innovations including:

  • Real last mile pain points
  • Solutions used by leaders
  • Where technology maximizes impact
  • Efficiency gains short and long term

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